Sub-Processors
We use the third parties listed below to host our customer data and to provide specific functionalities within our service.
Infrastructure Sub-Processors | Activity | Legal Entity Name | Data Processing Location |
AWS | Hosting in AWS | Amazon Web Services, Inc. + Amazon Web Services EMEA SARL | US + EU |
Microsoft Azure | Hosting in Azure | Microsoft Corporation + Microsoft Ltd + Microsoft Ireland Operations Limited | US + UK + EU |
Gainsight | XaitCPQ Product Experience | Gainsight UK Ltd | UK |
HotJar | XaitCPQ Product Experience (Optional) | Hotjar Ltd | EU |
Optional Product Components | Activity | Legal Entity Name | Data Processing Location |
Salesforce CRM | Integration (Optional) | Salesforce.com Inc. | US + EU |
MS Dynamics CRM | Integration (Optional) | Microsoft Corporation + Microsoft Ltd | US + EU |
Pipedrive CRM | XaitCPQ Integration (Optional) | Pipedrive Inc | US |
Workbooks CRM | XaitCPQ Integration (Optional) | Workbooks Online Ltd | US + UK |
Other Sub-Processor | Activity | Legal Entity Name | Data Processing Location |
Slack | Communication | Communication | US |
Communication & Collaboration | Google LLC | UK + US | |
Salesforce | Sales | Salesforce.com Inc. | EU |
Gainsight | Sales & Customer Support | Gainsight, Inc. | US |
Zendesk | Customer Support | Zendesk Inc. | US |
Freshdesk | Customer Support | Freshwork Inc. | EU |
Xait Group - Subsidiaries & Support | Activity | Legal Entity Name | Data Processing Location |
Subsidiary | Xait US Branch | Xait Inc. | US |
Subsidiary | Xait UK Branch | Xait Ltd. | UK |
Subsidiary | Jack in the Box SAS | Jack in the Box SAS | EU |
CPQ Development & Professional Services | System15 | System15 Ltd | UK |
CPQ Professional Services | Betra | Betra Ltd | UK + Asia |
CPQ Professional Services | Quick2Bid | Quick2Bid Inc | US |