Managed Services CPQ: Quoting for Client Success

Managed services sales can feel a lot like searching for a needle in a haystack. Sifting through possible service configurations takes time, and is prone to human error. Inconsistent pricing leads to undercharging, eroding profitability. And delayed responses stifle negotiation, delaying decision-making. 

This constant struggle isn’t just stressful. It’s costing you valuable time and money. There has to be a better way, right?

Are you a Managed Services Provider (MSP)? Then it’s time to consider a game-changer. Here’s how  streamlined, data-driven approach with can unlock your sales potential. 

Managed Services Quotes

The clock ticks as you click through tabs, comparing service offerings and options. Which one includes 24/7 monitoring? Tossing in premium support feels wrong, but you don’t want to miss anything. Three different spreadsheets offer conflicting discount structures. Meanwhile, the client’s “ASAP” request rings in your ears. Every minute counts.

How is this relentless test of patience and perseverance impacting your MSP time and money?

• Spreadsheet Spiral. Spreadsheets are an outdated tangle of options prone to errors. Pricing is an inconsistent guessing game that leads to underbidding. 
• Personalization Paradox. Generic quotes are a thorn in your side, confusing clients.  But customized quotes take precious time. Balancing relevance with efficiency feels like an impossible task. 
• Cash Flow Rollercoaster. Unpredictable quoting timelines stall negotiations as your competition swoops in, eroding your financial stability and growth. 
• Data Delusion. Buried in the quoting chaos, valuable information remains untapped. Lack of client needs, pricing trends, and winning formulas data hinders your strategic decision-making. 
• Sales Cycle Slowdown. Siloed communications confuse facts with fiction. Lengthy approvals and revisions sap energy. Both leave your hot leads to wither and wilt.
  
  

Finally, after hours of wrestling with spreadsheets and self-doubt, you hit “send.” But the relief is fleeting. Did you miss anything? Is the pricing competitive? Will the client understand? The waiting game begins. Fueled by anxiety and a silent prayer to the quoting gods. 

Managed Services Quoting: Ace Up Your Sleeve

This is daily fodder for MSPs. A manual process that devours time and multiplies errors. And leaves both you and your clients feeling frustrated. You’re bogged down by manual configurations and pricing that risk every opportunity. Your client is frustrated by budget scrambles, unused resources, and unraveling project plans. 

Enter CPQ (Configure-Price-Quote) software; the ace up your sleeve. Want to quote more managed services deals in minutes, not hours? Without putting the project, and your reputation, at risk? 

CPQ can help you:

• Crush Complexity. Say goodbye to tedious, error-prone spreadsheets. User-friendly interfaces guide pre-built, custom, component-based configurations, eliminating errors and saving valuable time. Easily select and combine components to create customized product, service and project configurations, all while taking into account applicable rules and constraints designed to govern users and permissible combinations.     
• Price Like a Pro. Say goodbye to manual calculations and under-quoting. Real-time data integration pulls in costs, labor estimates, discounts, rebates, and regulations with speed and accuracy. Create multiple pricing options, such as cost-plus, margin-based, and one-time pricing, including estimated sales tax and pricing explanations. Handle multi-currency and adjustments with ease. 
• Control Risk. Say goodbye to risk concerns. Built-in compliance and risk checks and seamless workflow ensures quotes comply with regulations, saving you from costly non-compliance issues. Control individual user settings, like discounting and approvals, and ensure your organization can clearly define, control and administer rules and permissions.
• Streamline Sales Cycle. Say goodbye to lengthy email chains and manual approvals. Role-based, multi-step, and parallel workflow progresses through a series of predefined steps, ensuring discounts are subject to appropriate approvals, eliminating under-quoting. And optimizing opportunity value, while keeping deals moving forward and competitors at bay.
  
  
  

The Industry Impact of a Data-driven Approach

This isn’t science fiction; it’s the power of a streamlined, data-driven quoting approach. In fact, industry studies show how CPQ unlocks your sales potential:

• 78% of MSPs reported that CPQ helped them increase sales efficiency. (Forrester)
• The return on investment (ROI) for CPQ implementation in the managed services industry is estimated at 300% (Aberdeen Group)
• 84% of businesses using CPQ saw an increase in quote accuracy. (Gartner)
  
  
  

How is CPQ revolutionizing our customer’s sales process?  

“At the end of the day, faster quoting means one thing: More quotes can be produced per employee, without losing quality.”

- Tony Serratore, Head of IT at Penlon

Embrace the power of CPQ and pave a clear path to:

• Faster response times: Delight clients with predictable timelines and quick, accurate quotes that shorten your sales cycle. . 
• Improved win rates. Rise above the competition with personalized quotes that showcase your value and convert leads into loyal clients.  
• Increase profitability. Make informed choices about your service offerings, pricing strategies and resource allocation and reduce your cost-per-quote.
  
  

Are you ready to transform your sales process from haystack to efficient treasure chest? Let’s streamline your MSP quoting process and start closing deals, together!